Frequently asked questions

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Find answers to the most common questions about our guarding and security services.

Services & offerings

What security services does SG24 offer?
SYNERAGARD 24 offers guarding, 24/7 surveillance, mobile patrol, access control, industrial and construction-site security, residential and retail security, VIP protection, event security, crowd management, escort, security audits, control room and training.
Do you offer both one-off and long-term contracts?
Yes. We handle one-off assignments (events, temporary reinforcements) as well as long-term contracts with permanent setups and a dedicated supervisor.
Can you secure several sites at once?
Absolutely. Our multi-site setups combine fixed posts, mobile patrols and centralised supervision from our control room.
What is the difference between guarding and remote monitoring?
Guarding relies on security officers physically present on site: fixed post, reception, patrols. Remote monitoring watches the site from a distance through alarms and cameras linked to a control room, which triggers alarm verification or a response when an alert occurs. The two are often combined, for example officers during opening hours and remote monitoring at night.
Do I need a security officer 24/7 or only at night?
It depends on the risk and on how the site operates. A site closed at night and at weekends is mostly exposed outside opening hours. A site open to the public, a construction site with valuable equipment or a warehouse running around the clock often justifies a permanent presence. A free audit helps size the right setup.

Officers & compliance

Are your officers trained and selected?
Every officer is recruited to strict criteria, trained in security procedures and overseen by a supervisor. Ongoing training is part of our quality standard.
Are your services compliant with Moroccan regulations?
Yes, our services comply with the Moroccan regulations applicable to guarding and private security. Our legal references are provided in our contractual documents.
Do you provide activity reports?
Yes. Digital logbook, incident reports and regular summaries ensure full transparency on the services delivered.
What is Law 27-06?
Law No. 27-06 governs guarding and cash-in-transit activities in Morocco. Among other things, it makes these activities subject to an administrative authorisation and sets conditions for company managers and the officers they employ. Before signing, ask your provider for its operating authorisation.
How can I check that a guarding company is reliable?
Ask for the operating authorisation required by Law 27-06, a recent CNSS (social security) certificate, the civil liability insurance certificate and a detailed quote: number of officers, hours, replacements, supervision and reporting. Be wary of an offer that specifies neither the hours nor how absences are covered.

Coverage & lead times

Which cities do you operate in?
SYNERAGARD 24 is based in Aïn Atiq, Témara. We operate in Témara, Rabat, Salé, Skhirat, Kénitra, Khémisset and Tiflet, as well as in Casablanca, Marrakech, Agadir and Tangier. Each city has its own page in our service areas.
Do you offer 24/7 emergency response?
Yes, our emergency line and response teams are available 24/7 for alarm verification and on-site response.
How quickly can you deploy a setup?
Depending on the nature of the assignment, a setup can be put in place very quickly. Contact us to assess your need and agree on a timeframe.

Quotes & pricing

How much does a security officer cost in Morocco?
There is no single rate: the price of a security officer depends mainly on the hours to cover (day, night, 24/7), the number of posts, the contract length, the level of qualification required and any added services such as patrols, remote monitoring or response. A 24/7 post requires several officers working in rotation. SG24 provides a free, detailed quote within 24 business hours.
How do I get a quote?
You can request a free quote via our online form, by phone or on WhatsApp. A manager gets back to you within 24 business hours.
Is the quote free and without commitment?
Yes, preparing a quote is entirely free and commits you to nothing.
How is your pricing calculated?
Our pricing depends on the type of assignment, number of officers, hours, risk level and duration. Each quote is tailor-made after analysing your need.

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